These Terms and Conditions govern your use of the diamond game platform. By registering an account or placing any wager, you confirm that you have read, understood, and agreed to everything set out below. Please read this document carefully before you start — it covers your account, your responsibilities, how payments work, and what happens if something goes wrong. If you have questions about any section, visit our FAQ Help Centre before proceeding.
These Terms apply to all players accessing diamond game from the Philippines. You must be at least 21 years of age to register and use this platform. By creating an account, you confirm that you meet this age requirement and that online gaming is not prohibited in your jurisdiction. diamond game reserves the right to request age verification documents at any time.
To use diamond game, you must register a single personal account using accurate and up-to-date information, including a valid Philippine mobile number or email address. You are permitted to hold only one account per person — duplicate accounts will be suspended and any associated balances may be forfeited. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the support channels available after login.
You must be at least 21 years of age to register. diamond game may request identity verification documents at any point, including a government-issued Philippine ID, to confirm your age, identity, and location. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure. We do not accept registrations from individuals located in jurisdictions where online gaming is prohibited by local law.
You agree not to use your account for any unlawful purpose, including money laundering, fraud, or any activity that violates Philippine law. Any attempt to manipulate platform outcomes, exploit technical errors, or use automated tools to place wagers is strictly prohibited and will result in immediate account termination.
All account balances on diamond game are held inPhilippine pesos (₱ PHP). We support local Philippine payment methods including popular e-wallets and mobile banking apps widely used across the country. Deposits are credited to your account balance immediately upon confirmation from your chosen payment provider. There are no currency conversion fees at any stage — the amount you deposit is the exact amount that appears in your account. Minimum and maximum deposit limits apply and are displayed at the point of transaction within your account dashboard.
Withdrawal requests are processed in the order they are received. Standard processing times apply to all players, while VIP members benefit from priority withdrawal handling as part of their tier benefits. You may only withdraw funds to a payment method registered in your own name — third-party withdrawals are not permitted under any circumstances. diamond game reserves the right to conduct additional verification checks before processing any withdrawal, particularly for large amounts or accounts that have not previously completed identity verification.
Any bonuses or promotional credits applied to your account are subject to separate wagering requirements, which will be clearly stated at the time the bonus is offered. Funds derived from bonus activity may not be withdrawn until the applicable wagering requirements have been fully met. We reserve the right to void bonus credits and any winnings generated from them if we determine that bonus terms have been abused or circumvented.
All wagers placed on diamond game are final once confirmed. You are responsible for ensuring the accuracy of your selections before submitting any bet. In the event of a technical error that results in an incorrectly accepted wager, diamond game reserves the right to void the affected bet and return the staked amount to your account balance. Odds and markets are subject to change up until the point of bet confirmation, and the odds displayed at the time of confirmation are the odds that apply to your wager.
Live in-play betting markets may be suspended or closed at any time at the discretion of diamond game, particularly in response to significant in-game events or data feed interruptions. Bets placed on suspended markets will be voided and stakes returned. For bingo rooms, the rules specific to each room type are displayed before you join — by entering a room, you confirm that you have read and accepted those rules. Results in all game categories are final once officially declared by the platform.
You agree to use the platform solely for personal entertainment purposes. Commercial use, resale of account access, or any form of syndicated betting operation using diamond game accounts is strictly prohibited. We monitor account activity for patterns that suggest abuse, collusion, or professional exploitation of platform features, and we reserve the right to restrict or close accounts where such activity is detected.
diamond game is committed to providing a safe and responsible gaming environment for all Filipino players. Every registered account has access to a suite of self-management tools, including deposit limits, session time reminders, and self-exclusion options, all available directly from your account settings without requiring a support request. We strongly encourage all players to set personal limits before they begin wagering, and to review the Responsible Gaming page for detailed guidance on using these tools effectively.
Self-exclusion requests take effect immediately upon activation and cannot be reversed during the exclusion period you select. During a self-exclusion period, you will not be able to log in, deposit, or place wagers on the platform. Any remaining balance at the time of self-exclusion will be held securely and returned to you upon the expiry of the exclusion period, subject to standard verification requirements. We will not send promotional communications to accounts that are under active self-exclusion.
If you believe that your gaming activity is causing harm to yourself or others, we urge you to activate self-exclusion immediately and seek support from a qualified counselling service. diamond game does not accept any liability for losses incurred by players who continue to wager despite having the ability to activate self-exclusion tools. Players who are aware of a gambling problem are advised not to register or continue using the platform.
diamond game provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability of some or all platform features. We will make reasonable efforts to notify players of planned downtime in advance, but we accept no liability for losses arising from platform unavailability, including any wagers that could not be placed or managed during a period of downtime.
To the maximum extent permitted by applicable Philippine law, diamond game's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the thirty days preceding the event giving rise to the claim. We are not liable for any indirect, consequential, or punitive losses, including loss of profits or opportunity, arising from your use of or inability to use the platform.
We reserve the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via the email address or mobile number on file, and the updated Terms will be published on this page with a revised effective date. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you should cease using the platform and contact support to close your account. For any questions about these Terms, visit our FAQ Help Centre or reach out to the support team via live chat after logging in.
If anything in these Terms is unclear, the FAQ Help Centre covers the most common questions from Filipino players in plain, straightforward English. You can also reach the 24/7 support team via live chat after logging in to your account. Ready to get started? Create your free account and explore the platform today.